Privacy policy
Hostifull Privacy Policy
Last Updated: 2025-03-17
Hostifull (referred to as “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the highest level of data security. This Privacy Policy explains how we collect, use, and safeguard your personal information in connection with our services, websites, and mobile applications (collectively, “Services” or “Website”). Please read this Privacy Policy carefully to understand how we handle your personal data.
If you have any questions about this Privacy Policy or the handling of your personal data, please contact us at info@hostifull.com.
1. Introduction
Hostifull provides a range of online services, including website hosting, VPS servers, Dedicated servers, Bare metal servers, VDS servers, WooCommerce hosting, WordPress Hosting, Colocation, and other related services. At Hostifull, your privacy is a priority, and we are committed to safeguarding the data you share with us. This Privacy Policy explains how we process information that can be used to directly or indirectly identify an individual (“Personal Data”).
When this Privacy Policy refers to “Hostifull,” “we,” “us,” or “our,” it refers to Ekoraidas, MB, the entity responsible for the protection of your personal information (“Data Controller”).
This Privacy Policy explains how Hostifull processes Personal Data collected from our Website, services, and mobile applications.
All personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
For any questions or requests related to this Privacy Policy, please contact us at info@hostifull.com.
2. General Principles and Confidentiality
We process all Personal Data adhering to the following principles:
Lawfulness, fairness, and transparency – Personal Data is processed lawfully and transparently.
Purpose limitation – Personal Data is collected for specific, legitimate purposes and not further processed for incompatible purposes.
Data minimization – Personal Data is adequate, relevant, and limited to what is necessary for the purposes it is processed.
Accuracy – Personal Data is accurate and kept up to date.
Storage limitation – Personal Data is kept in a form that allows identification only as long as necessary for the purposes it was collected.
Integrity and confidentiality – Personal Data is processed securely, including protection against unauthorized or unlawful processing and accidental loss, destruction, or damage.
All information stored on Hostifull’s Website is treated as strictly confidential and is securely stored and accessed by qualified personnel only.
3. Information We Collect
3.1 Information You Provide to Us
When you use the Hostifull Website or services, we may collect the following information:
Account Signup Information: To create an account, we require your email address and password. Additional details, such as your name and contact information, may be requested when using certain features or services.
Communication Information: If you contact us through general inquiries, we may collect information related to your communication and any details you provide.
Payment Information: For transactions, we may collect financial details necessary for payment processing. However, we do not store full credit card numbers, only the last four digits for reference.
Identity Verification: If required for service registration or compliance with legal obligations, we may collect identity verification data, such as images of government-issued IDs.
3.2 Information Collected Automatically
When you visit or use the Hostifull Website, we may automatically collect certain types of information, including:
Log Data: Includes information such as your IP address, browser type, operating system, referring/exit pages, and other information related to your use of our Website.
Tracking Technologies: We use cookies and similar technologies (beacons, tags, etc.) to track your interactions with the Website. You can learn more about cookies in our Cookie Policy.
Usage Information: We collect data on pages visited, searches made, and actions taken on the Website using tools like Google Analytics.
Geo-location Data: We may collect approximate location data based on your IP address for the purpose of offering localized services and legal compliance.
3.3 Third-Party Analytics Tools
We use Contentsquare, a behavioral analytics tool, to collect data on user interactions with our Website. This includes tracking how users navigate the Website, their clicks, scrolls, and other actions. Session recordings and heatmaps are used to improve user experience. All data collected via Contentsquare is anonymized.
For more information on how Contentsquare handles your data, please refer to their Privacy Policy.
4. How We Use Your Data
We process your personal information for the following purposes:
To Provide Services: To identify you and provide the services you request.
To Improve and Optimize: To analyze usage data and improve the Website’s functionality and user experience.
To Ensure Security: To detect and prevent fraud, abuse, or illegal activities, ensuring the safety of our platform.
To Communicate with You: To send important notices about your account, including service updates, billing information, and support requests.
For Marketing: If you opt-in, we may send you marketing communications, such as newsletters or promotional offers. You can opt-out at any time.
5. Information Pertaining to Visitors and Users of Our User’s Websites or Services
We may also process information relating to visitors and users of our User’s websites, as directed by the Users themselves. In this case, Hostifull acts as a “data processor” on behalf of the Users, who remain the “data controllers.”
If you are a visitor to a User’s website hosted by Hostifull, you should direct any questions regarding the collection or use of your personal data to that User.
6. Direct Marketing and Service Expiration Notices/Renewal Reminders
If you have an account with Hostifull, you may receive communication about promotions, service expiration notices, and renewal reminders based on your preferences. You can opt-out of such communications at any time via email, SMS, or through your account settings.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Data Subject Rights
Under the GDPR, you have the following rights:
Right to Access: You may request access to the personal data we hold about you.
Right to Rectification: You may correct any inaccurate personal data.
Right to Erasure: You may request deletion of your personal data, subject to legal limitations.
Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at info@hostifull.com.
9. Changes to This Privacy Policy
Hostifull reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
For any questions regarding this Privacy Policy, or to exercise your data rights, please contact us at:
Ekoraidas, MB
Address: Subačiaus g. 45-42, LT-11349 Vilnius
Email: info@hostifull.com
Website: Hostifull.com
Hostifull – Hostifull.com | info@hostifull.com
